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Privacy Policy

Last updated: October 19, 2026
AskPanama respects your privacy and is committed to handling personal information responsibly, confidentially and in accordance with applicable data-protection laws in Panama, including Law 81 of 2019 and Executive Decree 285 of 2021. This Privacy Policy explains what information we collect, why we use it, when it may be shared and the choices available to you.
1. Who We Are

AskPanama is a brand operated by TOP G INTERNATIONAL, S.A, RUC 155718027-2-2022 DV 0, which is responsible for decisions relating to personal information collected through this website.

AskPanama provides practical coordination and support relating to residency, business formation, banking preparation, real estate, relocation, concierge services, and living in Panama.

Privacy contact: info@askpanama.com
WhatsApp: +507 6933-3333
Address: Megapolis Outlets, 3rd Floor, Office number 316, Ave Balboa, Panama City,  Republic of Panama

2. Information We Collect

Depending on how you use our website or services, we may collect:

  • Your name, email address and telephone or WhatsApp number.
  • Nationality and current country of residence.
  • Preferred language and contact method.
  • The service in which you are interested.
  • Your expected timeline and who requires assistance.
  • General information about your employment, retirement, business, property or investment plans.
  • Information that you voluntarily include in a message.
  • Appointment and communication history.
  • Technical information such as IP address, browser type, device type, pages visited and referral source.
  • Campaign information included in the link used to visit the website.

Please do not submit passports, criminal-background certificates, financial records or other sensitive documents
through the website’s general inquiry forms. If documents are required later, we will explain an appropriate method for
providing them.

3. How We Use Your Information
  • Respond to your inquiry and understand your goals.
  • Identify relevant services and contact you through email, telephone or WhatsApp.
  • Arrange consultations or appointments and prepare a private service proposal.
  • Coordinate services with authorized professionals.
  • Maintain records of communications and services.
  • Improve our website, forms and client experience.
  • Protect the website against fraud, spam, abuse and security threats.
  • Comply with legal, regulatory or professional obligations.

Submitting an inquiry does not guarantee eligibility, approval or any particular result.

4. Consent and Other Grounds for Processing

We normally process inquiry information with your consent and for the purpose of responding to the request you submitted.

Information may also be processed when reasonably necessary to take steps requested by you before entering into a service agreement, perform an agreed service, comply with a legal obligation, or protect legitimate business, security or legal interests where permitted by law.

You may withdraw consent for future communications by contacting us. Withdrawal does not invalidate processing already carried out lawfully.

5. When Information May Be Shared
AskPanama does not sell or rent personal information. When necessary to handle your request, relevant information may be shared with authorized or independent service providers, including:
  • Licensed Panamanian lawyers.
  • Accountants and tax professionals.
  • Real-estate professionals and property-service providers.
  • Banks or banking representatives when you authorize an introduction or application.
  • Relocation, transportation, accommodation or concierge providers.
  • Website hosting, email, form, CRM, scheduling, analytics and security providers.
  • Government authorities when required by applicable law or a lawful request.
Only information reasonably necessary for the relevant purpose should be shared. Independent professionals and third-party companies may process information under their own privacy policies and legal responsibilities.
6. International Processing and Third-Party Platforms

Some technology providers used by AskPanama may process or store information outside Panama. Where applicable, we take reasonable steps to use reputable providers and protect information according to applicable data-protection requirements.

If you contact us through WhatsApp, Instagram, Google Maps, a scheduling platform or another third-party service, that provider may process information according to its own privacy policy. Our website may also contain third-party links. AskPanama does not control the privacy or security practices of those services.

7. Cookies and Website Analytics

The website may use essential cookies required for security, form functionality and basic operation. With appropriate notice or consent where required, we may also use limited analytics to understand website traffic and improve performance.

Sensitive form answers should not be sent to public analytics platforms. Non-essential analytics or marketing cookies should not be activated before any consent required by applicable law is obtained. You may also control cookies through your browser settings.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

General inquiries that do not become active client matters may normally be retained for up to 24 months after the last meaningful interaction. Information connected to an active service may be kept for the duration of the relationship and for any additional period required by applicable legal, accounting or professional obligations. Marketing preferences may be retained until you unsubscribe or withdraw consent.

You may request deletion where legally available.

9. Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no website, email system or internet transmission can be guaranteed to be completely secure. Do not send sensitive documents through ordinary website forms or unencrypted email unless specifically instructed

10. Your Data-Protection Rights

Subject to applicable law, you may request:

  • Access to personal information held about you.
  • Correction of inaccurate or incomplete information.
  • Cancellation or deletion where legally applicable.
  • Opposition to certain processing.
  • Withdrawal of consent for future communications.
  • Portability where legally applicable.
  • Information about the purpose and use of your information.
  • Not to be subject to certain decisions based solely on automated processing, where applicable.

To exercise these rights, email info@askpanama.com with the subject line Privacy Request. We may request
reasonable information to verify your identity before processing the request. You may also contact Panama’s National
Authority for Transparency and Access to Information (ANTAI) regarding applicable data-protection rights.

11. Children's Privacy
The website is intended for adults seeking information or services. We do not knowingly collect personal information directly from children through our general website forms. Parents or legal guardians may provide relevant information about dependent children when requesting family services.
12. Changes to This Policy
We may update this Privacy Policy when our services, website tools or legal obligations change. The updated version will be posted on this page with a revised Last updated date.
13. Contact Us

For questions about this Privacy Policy or how your personal information is handled, contact:

AskPanama / TOP G INTERNATIONAL, S.A
Email: info@askpanama.com
WhatsApp: +507 6933-3333
Address: Megapolis Outlets, 3rd Floor, Office number 316, Ave Balboa, Panama City, Republic of Panama